Important Information: As COVID-19 is considered a known event, cover restrictions and exclusions will apply for related events or losses. No cover is provided for any claim arising from travel restrictions due to government orders, advisories, regulations, directives, or border closures. No cover is provided for any losses for trip cancellation, trip delay and/or additional expenses due to COVID-19 unless otherwise specified in the Travel Alert available here.

Couple on a beach

AIG Travel Australia

So you can sit back and relax

Suspension of Travel Insurance Sales 

Due to the current advisory from the Department of Foreign Affairs and Trade (DFAT) banning travel to all destinations, we are temporarily suspending the sale of domestic and international travel insurance policies.

This does not impact existing customers. If you have queries regarding your existing policy, please refer to the contact information below.

Travel Insurance Policy Enquiries

Call: 1800 017 682, 8am - 6pm AEST Monday to Friday

Email: traveladmin@aig.com


Lodging your claim is easy, click here to download a form.

Policy Information

To view your policy wording, please click below:

 Domestic, International or Frequent Travellers Aged Under 70 Years

To view the Target Market Determination (TMD), please click below:

AIG Travel TMD


24 Hour Emergency Assistance

In the event of an emergency, call Travel Guard® anytime from anywhere in the world:

Country Code: 60   Area Code: 3    Number: 2772 5592

Reverse charges calls can be made from some countries. Contact your local operator or email Travel Guard® at auassistance@aig.com

Copyright © 2022

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

The AIG logo is a registered trademark. Any information on this website is general advice and has been prepared without taking into account your objectives, financial situation or needs; you need to consider the appropriateness of the advice in relation to your own needs. You should read and consider the Product Disclosure Statement (PDS) and Policy Wording in light of your personal circumstances, prior to making any decision to acquire the product. 08/00221