Important Information: As COVID-19 is considered a known event, cover restrictions and exclusions will apply for related events or losses. No cover is provided for any claim arising from travel restrictions due to government orders, advisories, regulations, directives, or border closures. No cover is provided for any losses for trip cancellation, trip delay and/or additional expenses due to COVID-19 unless otherwise specified in the Travel Alert available here.


About Us

The unexpected

Whether you are travelling domestically, internationally, for the first time or one of many trips, AIG has Travel Insurance for you. While you’re exploring Australia and the world, we want you to return home safely.

Travel insurance may not be at the top of your list when you’re planning your next adventure, but it can take care of you when the unexpected happens. That’s what we’re here for.

International Experience

AIG is one of the world’s leading insurance organisations, with more than 90 million customers around the globe.

Global Leader

AIG is a global leader in property casualty insurance, life insurance, retirement products, mortgage insurance, and other financial services and products.

Global Network

AIG has a network of approximately 50,000 people in more than 100 countries and jurisdictions who come together every day to take on new challenges.

Local Operations

Our broad experience and far-reaching network provide diverse offerings which include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG is listed on the New York Stock Exchange.

AIG Australia has offices in:

  • Melbourne
  • Sydney
  • Perth
  • Brisbane

Global Operations

When you’re travelling, you can rest assured that wherever you are we are only a phone call or email away to assist you. We have 8 Assistance Centres strategically located around the globe which will provide you with help when needed:

  • Kuala Lumpur, Malaysia
  • Okinawa, Japan
  • Guangzhou, China
  • Stevens Point, Wisconsin
  • Houston, Texas
  • Mexico City, Mexico
  • Shoreham, United Kingdom
  • Sofia, Bulgaria

1000s of Australians Assisted!

AIG Travel Insurance has a world-class Assistance service, provided by Travel Guard®. A team made-up of highly skilled doctors and medical professionals, who are available by telephone 24 hours a day for advice and assistance in the event of a medical emergency and any associated problems for travellers outside Australia.

24 Hour Emergency Assistance is also available when you need pre-trip advice for vaccinations or when medical care is needed. Travel Guard will direct you to suitable medical facilities and will monitor your condition and treatment, all while keeping your family and friends at home informed as well as arranging for evacuation when necessary.

Copyright © 2020

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

The AIG logo is a registered trademark. Any information on this website is general advice and has been prepared without taking into account your objectives, financial situation or needs; you need to consider the appropriateness of the advice in relation to your own needs. You should read and consider the Product Disclosure Statement (PDS) and Policy Wording in light of your personal circumstances, prior to making any decision to acquire the product. 08/00221