Important Information: As COVID-19 is considered a known event, cover restrictions and exclusions will apply for related events or losses. No cover is provided for any claim arising from travel restrictions due to government orders, advisories, regulations, directives, or border closures. No cover is provided for any losses for trip cancellation, trip delay and/or additional expenses due to COVID-19 unless otherwise specified in the Travel Alert available here.


Need Help?

Find what you need here

Sure, our assistance centres are state-of-the-art, but that’s simply technology. What you’ll truly appreciate are our people. They want to know you and help when you need it most.

Have questions? Call us. Want to modify your policy? No problem. Need to file a claim? We make it easy. You’ll find people who love travel and love helping you travel just as much. Get in touch 24/7/365. We’re a call or click away. And never forget how much we enjoy hearing about all of your trips!


Start a new claim and attach required documentation all online.

A summary of some of the key benefits of AIG Travel Insurance.

We get it, travel insurance is confusing. Check out common questions here or call us at 1800 017 682


Call us on 1800 017 682

An Emergency?

Call us on+60 3 2772 5592

Find out if there are any alerts or warnings that may affect you trip.

Find out what conditions are covered, and how to get an assessment for Existing Health Disorder cover.

Copyright © 2020

Insurance products and services are provided by AIG Australia Limited, ABN 93 004 727 753, AFSL 381686, trading in Australia as AIG.

The AIG logo is a registered trademark. Any information on this website is general advice and has been prepared without taking into account your objectives, financial situation or needs; you need to consider the appropriateness of the advice in relation to your own needs. You should read and consider the Product Disclosure Statement (PDS) and Policy Wording in light of your personal circumstances, prior to making any decision to acquire the product. 08/00221