Contact Us

Travel Insurance Policy Enquiries

Phone: 1800 017 682
Our Customer Service Team is available from
8am - 6pm AEST Monday to Friday.

To download a claim form, click here

24 Hour Emergency Assistance
In the event of an emergency, a reverse charge call to Travel Guard™ any time from anywhere in the world will put you in touch

24 Hour Emergency Assistance

To contact Travel Guard® from anywhere in the world, call:

Country Code: 60    Area Code: 3    Number: 2772 5592

Reverse charges calls can be made from some countries. Contact your local operator.

Or email Travel Guard® at

AIG Travel Insurance